{"id":1688,"date":"2026-08-12T10:16:40","date_gmt":"2026-08-12T14:16:40","guid":{"rendered":"https:\/\/tecgesco.com\/blog\/?p=1688"},"modified":"2026-08-12T10:16:40","modified_gmt":"2026-08-12T14:16:40","slug":"ch-os-enviar-e-mail-para-o-cliente-apos-situacao-de-atendimento-alterada","status":"publish","type":"post","link":"https:\/\/tecgesco.com\/blog\/ch-os-enviar-e-mail-para-o-cliente-apos-situacao-de-atendimento-alterada\/","title":{"rendered":"CH OS : Enviar e-mail para o cliente ap\u00f3s situa\u00e7\u00e3o de atendimento alterada"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u00c9 poss\u00edvel configurar no m\u00f3dulo de ordem de servi\u00e7o para que o cliente seja notificado quando a situa\u00e7\u00e3o de atendimento for alterada. Isso \u00e9 muito \u00fatil para que o cliente receba a informa\u00e7\u00e3o no e-mail que sua ordem de servi\u00e7o \u00e9 pronta por exemplo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Segue abaixo um exemplo de como ser\u00e1 notificado no e-mail.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"303\" src=\"https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-1024x303.png\" alt=\"\" class=\"wp-image-1689\" srcset=\"https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-1024x303.png 1024w, https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-300x89.png 300w, https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-768x228.png 768w, https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image.png 1073w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Configura\u00e7\u00f5es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No M\u00f3dulo CH OS acesse <strong>Utilit\u00e1rios >> Configura\u00e7\u00f5es.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"330\" height=\"130\" src=\"https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-1.png\" alt=\"\" class=\"wp-image-1690\" srcset=\"https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-1.png 330w, https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-1-300x118.png 300w\" sizes=\"auto, (max-width: 330px) 100vw, 330px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Informe a conta de e-mail que o sistema usar\u00e1 para fazer os envios.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"400\" src=\"https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-3-1024x400.png\" alt=\"\" class=\"wp-image-1692\" srcset=\"https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-3-1024x400.png 1024w, https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-3-300x117.png 300w, https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-3-768x300.png 768w, https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-3.png 1087w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Usabilidade<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dentro da OS ao mudar o campo situa\u00e7\u00e3o de atendimento, o sistema mostrar\u00e1 uma mensagem de confirma\u00e7\u00e3o para fazer o envio do e-mail.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"460\" src=\"https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-4.png\" alt=\"\" class=\"wp-image-1693\" srcset=\"https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-4.png 640w, https:\/\/tecgesco.com\/blog\/wp-content\/uploads\/2026\/08\/image-4-300x216.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>\u00c9 poss\u00edvel configurar no m\u00f3dulo de ordem de servi\u00e7o para que o cliente seja notificado quando a situa\u00e7\u00e3o de atendimento for alterada. Isso \u00e9 muito \u00fatil para que o cliente receba a informa\u00e7\u00e3o no e-mail que sua ordem de servi\u00e7o \u00e9 pronta por exemplo. Segue abaixo um exemplo de como ser\u00e1 notificado no e-mail. Configura\u00e7\u00f5es [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[422],"tags":[423,17,424],"class_list":["post-1688","post","type-post","status-publish","format-standard","hentry","category-ch-os","tag-chos","tag-email","tag-os"],"_links":{"self":[{"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/posts\/1688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/comments?post=1688"}],"version-history":[{"count":1,"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/posts\/1688\/revisions"}],"predecessor-version":[{"id":1694,"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/posts\/1688\/revisions\/1694"}],"wp:attachment":[{"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/media?parent=1688"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/categories?post=1688"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tecgesco.com\/blog\/wp-json\/wp\/v2\/tags?post=1688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}